So, you need help with your job search and you’re considering hiring an agency to help bridge the gap.
You’ve possibly heard about Superstar Resume’s reverse recruiting service and are wondering if they’re worth the investment.
You’ve come to the right place! Today we will review Superstar Resume and their reverse recruiting service.
We have taken a deep dive into the customer reviews, cost, services offered, and staff at Superstar Resume. Our overall rating for Superstar Resume is 85/100.
Superstar Resume Score
Our goal is to help you find the best service that will advance your career. Take a look at some of our top-rated reverse recruiting services and find the perfect fit for you!
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About Superstar Resume
A subsidiary of a career and HR company called CareerBoost, Superstar Resume helps entry-level to executive-level professionals move up the career ladder. This has been the company’s mission since its inception in 2000.
Steven Mostyn, a renowned expert in reverse recruiting and executive job-hunting strategies heads the New York-based company. To be more specific, he is the chairman and CEO of this career services business.
Steven boasts more than 20 years of industry experience. Through Superstar Resume, he has successfully helped clients land roles at all levels, from entry to executive.
Despite its name, Superstar Resume offers more than just resume writing services. The company also specializes in LinkedIn profile writing, job interview coaching, bio writing, cover letter writing, and of course, reverse recruiting (our focus in this article).
Although Superstar Resume has been on the job search block for over 2 decades, reverse recruiting itself is a fairly new offering for them.
Let’s dive right into some of the pros and cons when it comes to working with Superstar Resume’s reverse recruiting services.
Superstar Resume Pros vs. Cons
As with any company, there are pros and cons. It’s up to you to determine what is a “must-have” and what things you can live without.
PROS
- Over 24 years of experience in the career services industry
- Featured on Forbes, Paradise Media, Recruitment.com, and more
- Unlimited revisions of career documents
- Highest-tier package includes a job offer guarantee
CONS
- At $4,999, their most comprehensive package is quite expensive
- Very few online reviews from previous customers
- No unlimited job applications unless you buy the top-tier package
- New to reverse recruiting services
If you are looking for a career service provider, Superstar Resume is a great option, but it is worth considering other alternatives to find the best fit for your needs.
One such alternative is Find My Profession. FMP, like Superstar Resume, caters to executives, provides a hands-free job application process, and offers a job offer guarantee.
Unlike Superstar Resume, Find My Profession has an average rating of 4.9/5 from over 900 previous clients, boasts a variety of experienced reverse recruiters, and possesses far more reverse recruiting experience. Moreover, FMP was the first and is now the most comprehensive reverse recruiting service on the market.
Superstar Resume Customer Reviews
Our Certified Professional Resume Writers have rated Superstar Resume a 85/100. Additionally, Superstar Resume has received a 5/5 rating on Google and a 4.3/5 rating on Trustpilot.
Google shows 5 reviews with an average rating of 5/5. The reviewers were full of praise for the good work the Superstar Resume team had done on their resumes. There were however no reviews about their reverse recruiting service.
Trustpilot shows 7 reviews with an average rating of 4.3/5. The reviewers predominately made glowing remarks about the company’s resume writing services. Unfortunately, this does not attest to the team’s competence in reverse recruiting or managed job services.
Superstar Resume boasts an average rating of 4.6/5, which is certainly impressive. However, it would be more compelling to see feedback from a broader segment of their claimed thousands of customers.
Furthermore, insights into their reverse recruiting service from previous clients would provide a clearer understanding of the quality of these offerings.
As with anything, it’s important to take each review with a grain of salt. Additional research should be done beyond reading the reviews that are found online.
How Much Does Superstar Resume Cost?
Superstar Resume charges $199 – $4,999 for their resume writing and reverse recruiting services. There are more experienced companies with tons of reviews that offer similar price points.
Superstar Resume offers professional resume writing services with packages starting at $199 for a basic resume, $249 for a resume and cover letter, and $299 for a comprehensive package that includes LinkedIn profile optimization and 6 months of unlimited support.
The cost of the company’s reverse recruiting packages ranges from $1,449 to $4,999. The price point of the premium package is on the high side of the spectrum. However, they do have a job offer guarantee for that service, depending on your profile and chosen field.
It’s worth noting that Superstar Resume does offer a satisfaction guarantee, allowing clients to request a refund if they’re unhappy with the services provided.
To be clear, Superstar Resume is not a recruiting or staffing agency. They are not headhunters. They work as reverse recruiters, which means they work directly for the job seeker.
The benefit of reverse recruiting is that they are completely invested in your job search. The downside is that all fees are paid directly by the job seeker.
So yes, the $1,449+ reverse recruiting price tag would be paid by you upfront (not after you get hired).
For the most accurate and up-to-date details on package pricing at Superstar Resume, we recommend that you visit their website directly.
Superstar Resume Process
Superstar Resume employs a clear and strategically sound process to help you find your dream job with its reverse recruiting service.
Let’s look at the steps taken in Superstar Resume’s reverse recruiting process below:
- Select and pay for your preferred reverse recruiting package through a secure payment gateway.
- Fill out an online form so that the Superstar Resume team can know more about your career goals.
- Schedule a one-on-one call with a member of their Career Agents team so that you can provide other necessary information.
- Receive an ATS-compliant resume, LinkedIn profile, and cover letter within 48-72 hours.
- Get access to a personalized G-mail domain and a digital dashboard where you can track your submitted applications, job offers, and interviews. You can also communicate with your dedicated career agent through this dashboard to discuss edits to your career documents, interview tips, and more.
- Sit back and watch the Superstar Resume team work its magic by applying to tailored jobs on your behalf.
One advantage of letting the Superstar Resume team job search for you is that you’ll benefit from partnering with their sister brands. For instance, Alpha Recruitment, one of the industry’s leading recruitment firms, is also a subsidiary of Superstar Resume’s parent company; Career Boost.
Superstar Resume Team
Our research into Superstar Resume revealed inconsistencies in their team’s size and expertise.
The company’s website lists only three employees, including the CEO, Steven Mostyn. Discrepancies arise when you compare the information on the company’s website with that on their LinkedIn profile. The profile suggests a headcount of 11-50 employees, which is far more than what they have on the site.
Further research revealed the team’s lack of resume writing and reverse recruiting expertise. While Steven Mostyn boasts experience in both areas, the website offers no indication of additional staff with these specializations. This makes it unclear if Steven caters to all resume writing and reverse recruiting tasks himself.
Another thing to note is that not all members of the Superstar Resume’s team are based in the United States.
Regardless of any inconsistencies, Superstar Resume has helped clients land choice roles at organizations like Amazon, IBM, Microsoft, The Marriott, Walmart, and more.
Superstar Resume Resume Writing
Superstar Resume offers a one-on-one intake session via phone or live video, a turnaround time of 72 hours, and a resume edited for SEO and ATS compliance.
They also promise a 100% satisfaction guarantee and unlimited revisions on their resume writing solutions.
Superstar Resume offers two levels of resume services: Professional Resume Writing and Executive Resume Writing.
Professional Resume Writing:
The base resume writing service is divided into three packages.
The “Professional Resume” package provides an ATS-optimized resume. They offer this to folks who need a strong foundation to kickstart their job search.
For those seeking a more comprehensive package, the “Resume + Cover Letter” option offers both an ATS-optimized resume and a tailored cover letter.
Finally, the “All Included” package combines everything from the previous tiers with additional perks like LinkedIn profile optimization and six months of unlimited resume support.
Executive Resume Writing:
The Executive Resume Writing service is designed for high-level professionals across industries like retail, CPG, healthcare, HR, legal, and more. It offers a tiered approach to meet various needs.
The “Standard” package provides a professionally crafted resume and a bold guarantee: if you don’t land a job in three months, they’ll refund your money.
For those seeking a more complete branding solution, the “Full Branding” package includes everything in the Standard package, as well as a tailored cover letter and LinkedIn profile.
Is Superstar Resume Worth It?
Whether or not Superstar Resume is worth it is entirely up to you.
Our goal is to provide you with the most transparent and helpful information possible. But, only you know what is best for you and your career.
Here is a summary of our findings on Superstar Resume:
- Customer Reviews: 20/25
- Cost to Value: 20/25
- Time Savings: 25/25
- Team Knowledge: 20/25
- Total Score: 85/100
We highly recommend reviewing 2-3 services before making a final decision.
If you’re in need of a fully managed job search service, we suggest checking out Find My Profession. With a team of experienced reverse recruiters and a commitment to customer satisfaction, Find My Profession can help you find your dream job. And with a perfect score of 100/100, you can trust that you’ll be in good hands!
